These Terms of Service, including our Disclaimers, form a legally binding agreement between you and ANALESS TECHNOLOGIES when you accept them. They govern the Analess website and app (the Service). The Disclaimers are incorporated into and form part of these terms; read both together. If they conflict, these terms prevail. Neither document limits rights that cannot lawfully be excluded or restricted.
App use, including without an account, registration and purchases require affirmative acceptance of the terms presented, including the Disclaimers. Acceptance is not consent to personalised ads or optional tracking; see our Privacy Policy.
Business identity
The Service is provided by ANALESS TECHNOLOGIES, ABN 53 454 323 906, based in Victoria, Australia (Analess, we, us). Contact us through the in-app forms or our website contact form.
Service and eligibility
Analess provides factual information and analysis software. It does not provide financial product advice, investment management, brokerage or a recommendation to transact. You make your own decisions. Read our Disclaimers.
You must be 18 or over to use the app or create an account. Keep credentials secure, provide accurate required information and report suspected unauthorised access.
See the product guide and related pages on this website for availability, compatibility and setup. Roadmap statements do not promise delivery dates or permit charges for unavailable features.
Plans, payments and advertising
We offer free access and paid subscriptions. Plan prices, billing periods, inclusions and conditions are shown before purchase; paid enrolment requires separate agreement. Refunds and Cancellation applies to purchases of Analess paid plans and subscriptions.
Free access may include non-personalised ads, subject to the Privacy Policy’s consent requirements. Ads and sponsorships are labelled and do not imply our endorsement. Disclaimers explains excluded advertising categories.
If you have concerns about a specific advertisement, please raise them through our contact page.
Licence and your content
We grant a non-exclusive licence to use the available Service for lawful analysis under your plan and these terms. The acceptable-use conditions below govern misuse, redistribution and access controls. Rights permitted by law remain.
Analess software, design, documentation, names and logos belong to us or our licensors and are protected by intellectual-property law. These terms do not grant you any right to use our names, logos or trademarks. Do not remove or alter copyright, trademark or other proprietary notices. Do not copy, modify, decompile, disassemble or reverse engineer the app, or create derivative works from it, except to the extent the law or an applicable open-source licence permits.
You retain ownership of your content. Submitting material to a hosted feature or support permits only processing reasonably needed for that function, response or applicable obligations, as explained in Privacy. It does not permit sale of your private workspace or unrelated AI training.
Third-party licences and rights apply to their software, data and marks. Open-source licence rights remain.
Data and backups
We manage and protect data held on our systems as described in our Privacy and Retention policies. Files on your device or with a provider you choose remain under your control. You are responsible for backing them up: follow the product guide’s recommendations and keep separate copies of important work.
To the extent permitted by law, we are not responsible for loss or corruption of client-side data, including while you use our software, and do not guarantee recovery. Account deletion does not recover or erase local files. It also does not, by itself, delete files or cancel subscriptions with a cloud storage provider you connect; manage those files and subscriptions separately through that provider’s controls. See Security for storage and recovery limits.
Providers, data and AI
Our Disclaimers explain AI models, chart assistance and market-data limitations and form part of these terms. When you connect a provider, you must have the permissions its terms require for your use of its service, data or models. Any subscription you purchase separately from that provider is a separate agreement with it. Our own contractual obligations and applicable consumer guarantees remain enforceable.
Beta features
Beta or experimental features are still being developed and may contain defects, change or reset data. Keep separate backups before using them. We give reasonable notice of planned material changes or resets where practicable, and explain urgent security or legal changes as soon as reasonably practicable. No separate uptime or service-level commitment applies unless agreed.
Voluntary feedback may be used to improve the Service without payment or an obligation to adopt it. You retain ownership; this does not authorise publishing private messages or using unrelated confidential material.
Updates and supported versions
We release updates to fix defects, maintain security, meet legal requirements and improve the Service. Some updates are required. We may stop supporting older versions of the app or of an operating system, and an unsupported version may stop working, including its licence checks and connected features. Where practicable, we tell you in advance. Keep the app updated to continue using it. If ending support for a version means a paid service you bought can no longer be provided, the discontinuation terms below apply.
Consumer rights and responsibility
We care about treating customers fairly and respect the consumer rights and guarantees that apply to you, including under Australian Consumer Law and applicable local laws. Please contact us if something goes wrong; these terms do not reduce your legal rights.
Availability, warranties and liability
Subject to the consumer rights above and our express commitments, the Service is provided “as is” and “as available”. To the extent legally permitted, we exclude additional implied warranties and conditions. We do not warrant uninterrupted or error-free operation, the completeness or accuracy of third-party data, suitability for every individual requirement, or any trading result.
You make your own investment decisions. Where law permits, we are not liable for trading losses caused by market movements or your own decisions. This does not limit our liability for our own conduct for which we are legally responsible.
The limitations in these terms apply only where permitted by law.
Acceptable use
Use Analess lawfully and respect others’ rights. Do not commit fraud, manipulate markets, misuse inside information, infringe privacy or intellectual-property rights, distribute malware, obtain unauthorised access or materially disrupt systems. Do not bypass lawful authentication, licence or rate limits, or redistribute proprietary software or data without permission. Activities permitted by applicable law or an open-source licence remain allowed.
Report vulnerabilities through our security contact, without accessing or exposing other users’ information. The suspension and review conditions below govern enforcement.
Accessibility
Our website and app aim for WCAG 2.2 Level AA accessibility. Charts, complex interactions and third-party components need continued manual and assistive-technology review; automated checks do not establish complete conformance or certification.
Report barriers through the in-app forms or our contact page, including the affected page or feature and your preferred response format. We aim to respond promptly and find an accessible way to complete the task. You do not need to give a medical diagnosis. If forms are inaccessible, use the alternative contact method in Privacy.
Suspension and termination
You may stop using the Service and delete your account through app settings. Cancel paid subscriptions under Refunds and Cancellation.
We may proportionately restrict access for a material breach, credible security risk, legal requirement or discontinuation. Where appropriate, we explain why and allow a reasonable opportunity to correct the problem. Immediate action is permitted where delay creates material risk or law requires it. You may request review through our contact methods. We withhold details only where disclosure would unlawfully expose others’ information or undermine necessary security.
If we discontinue paid service or terminate it without your material breach, we refund unused prepaid service appropriately, preserving greater legal remedies. You have a reasonable opportunity to retrieve operator-held content where lawful and technically practicable. Our retention policy governs deletion and lawful retention.
Changes to these terms or the Service
We may make reasonably necessary legal, security, technical or service changes. Material adverse changes normally receive at least 30 days’ notice, or longer if required. Urgent changes are explained as soon as reasonably practicable. Changes cannot retrospectively remove accrued rights or authorise unrelated personal-information uses.
For a materially adverse paid-service change, you may end the service before it takes effect and obtain an appropriate unused-prepayment refund. Additional statutory exit rights remain; we obtain fresh agreement where required. A revised date or continued browsing alone does not establish acceptance of every material change.
If part of these terms is invalid
If a court or other competent authority finds any part of these terms invalid or unenforceable, that part is limited or removed only to the extent necessary, and the rest of these terms continue to apply.
Governing law and disputes
The laws of Australia as they apply in Victoria govern these terms. If you are a consumer, you keep the mandatory protections of the place where you usually live, access to its competent courts and regulators, and any remedies that cannot be excluded. Contact us to try to resolve problems; you do not have to do this before exercising mandatory rights.
We may offer translations of these terms and our other legal documents for convenience. The English version prevails if a translation differs, to the extent the law allows. This does not reduce rights or protections that apply to you under mandatory law where you live.